Terms of Service

1. Acceptance of Terms

By accessing or using Voyana Connect ("the Service"), you agree to be bound by these Terms of Service. If you do not agree, you may not use the Service.

2. Description of Service

Voyana Connect is a web-based platform for creating interactive, AI-powered card experiences. Features include AI-generated presenter instructions, text-to-speech narration, voice cloning, real-time audience Q&A, and share link analytics.

3. Accounts

• You must provide accurate and complete information when creating an account.
• You are responsible for maintaining the security of your account credentials.
• You must notify us immediately of any unauthorized use of your account.
• We reserve the right to suspend or terminate accounts that violate these terms.

4. Account Access

Access to Voyana Connect is currently open to new signups, but we reserve the right to suspend, limit, or later gate account creation if needed to protect platform quality, safety, or capacity.

5. Subscriptions & Credits

• The Service offers Free, Starter, and Business plans with varying credit allocations and feature sets.
• Credits are consumed when shared experiences are viewed and do not roll over between billing cycles.
• Plan changes take effect at the start of the next billing cycle.
• We reserve the right to modify pricing with reasonable notice.

6. Your Content

You retain ownership of all content you upload or create on Voyana Connect, including cards, media assets, and audio samples. By using the Service, you grant us a limited license to host, process, and display your content solely to provide the Service.

You agree not to upload content that:

• Infringes on any third party's intellectual property rights
• Contains illegal, harmful, or offensive material
• Includes malware or malicious code
• Violates any applicable law or regulation

7. Voice Cloning

If you use voice cloning features, you represent and warrant that you have obtained all necessary consents from any person whose voice is being cloned. You are solely responsible for ensuring that your use of cloned voices complies with applicable laws and does not infringe on any person's rights.

8. Prohibited Uses

You may not use the Service to:

• Engage in any unlawful activity
• Impersonate any person or entity without authorization
• Attempt to gain unauthorized access to the Service or its systems
• Interfere with the proper functioning of the Service
• Reverse-engineer or extract source code from the Service
• Resell or redistribute the Service without authorization

9. Limitation of Liability

The Service is provided "as is" and "as available" without warranties of any kind. To the maximum extent permitted by law, Voyana Connect shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Service.

10. End-User AI Interactions

• Card owners are responsible for the content, behavior settings, and external links included in shared AI experiences.
• End users should not provide sensitive personal, financial, medical, or legal information in AI chat.
• AI-generated responses may be inaccurate, incomplete, or out of date and should not be treated as professional advice.
• We may process interaction data (including transcripts and usage metadata) to operate, secure, and improve the Service, and may share relevant interaction insights with the business account owner to help them better understand customer needs.
• You may not use AI interactions to generate or distribute unlawful, abusive, deceptive, or rights-infringing content.

11. Termination

We may suspend or terminate your access to the Service at any time for violations of these terms or for any other reason with reasonable notice. Upon termination, your right to use the Service ceases immediately. You may request export of your data before account deletion.

12. Changes to These Terms

We may update these Terms from time to time. Material changes will be communicated via the Service. Continued use after changes constitutes acceptance of the updated terms.

13. Contact

For questions about these Terms of Service, please visit our support page.