Privacy Policy

Voyana Connect ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our web application and services.

1. Information We Collect

Account Information

When you create an account, we collect your name, email address, and profile photo (if you sign in via Google). You may also provide a password for email-based authentication.

Content You Create

We store the cards, media, presenter instructions, and any images you upload. If you use voice cloning features, we store the audio samples you provide.

Usage Data

We automatically collect information about how you interact with the service, including pages visited, features used, share link views, interaction sessions, and timestamps. For AI chat experiences, we may also process voice input/transcripts and AI responses to provide and improve the feature.

2. How We Use Your Information

• To provide, maintain, and improve the Voyana Connect service
• To process your cards and generate AI-powered content
• To manage your account, credits, and subscription
• To track share link analytics (view counts and interaction summaries)
• To communicate with you about your account or the service
• To detect and prevent fraud or abuse

3. Third-Party Service Providers

We use trusted third-party service providers to operate and improve Voyana Connect. These providers may assist with:

• User authentication
• Cloud hosting and data storage
• Artificial intelligence and content generation
• Voice synthesis and audio processing
• Analytics and system performance monitoring

These service providers process data on our behalf and only for the purposes described in this Privacy Policy. They are contractually obligated to protect user information and may not use it for their own independent purposes.

We may update our service providers from time to time without notice as part of maintaining and improving the platform.

For more information about how your data is handled, please contact us.

4. Data Storage & Security

Your data is stored on Google Cloud infrastructure via Firebase. We use industry-standard security measures including encrypted connections (HTTPS), Firebase Security Rules, and server-side authentication. However, no method of transmission or storage is 100% secure.

5. Sharing Your Information

We do not sell your personal information. We may share data only in the following circumstances:

• With third-party service providers as described above, solely to operate the service
• When you share an experience via a share link, viewers can access the shared card content
• If required by law, regulation, or legal process
• To protect the rights, property, or safety of Voyana Connect or others

6. Your Rights

You have the right to:

• Access and download your personal data
• Correct inaccurate information
• Request deletion of your account and associated data
• Withdraw consent for data processing where applicable

To exercise these rights, please contact us through our support page.

7. Cookies & Local Storage

We use browser local storage and session storage for authentication tokens, user preferences, and rate limiting. We do not use third-party tracking cookies.

8. Children's Privacy

Voyana Connect is not intended for children under 13. We do not knowingly collect information from children under 13. If you believe a child has provided us data, please contact us and we will delete it promptly.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting a notice on the service. Your continued use after changes constitutes acceptance of the updated policy.

10. Contact Us

If you have questions about this Privacy Policy, please reach out via our support page.